About Austral

Austral Mercantile Collections was formed as a new venture in 1998, bringing together a management team with many years experience in the credit and collections industry, along with the resources and reputation of one of the largest and most respected financial services organisations in the world. This means that your matters are being handled by people who really understand the business of debt collection, and you can feel confident that we have the resources to meet your expectations.

Specialist divisions within Austral have been established to cater to the unique aspects of debt recovery in the trade credit, consumer, insurance, banking and finance markets. Austral's client base not only includes many well known Top 1000 organisations and Government Departments, but also many smaller to medium-sized businesses which benefit from access to professional, reliable and cost-effective debt-recovery services.

Austral's investment in people, technology and processes has seen it grow to become a leading provider of debt recovery and credit management services to thousands of businesses in all segments of industry and commerce around Australia and overseas.

In January 2006, following a mutually successful relationship spanning several years, Austral Mercantile Collections Pty Limited (Austral) became a wholly owned subsidiary of QBE Insurance (Australia) Limited.

QBE Insurance Group is Australia's largest international general insurance & reinsurance group, and one of the top 25 insurers and reinsurers worldwide.
In a wide range of traditional and specialty lines, QBE uses its strong analytical skills, breadth of resources and global reach to deliver quality products and exceptional service. QBE underwrites a wide range of risks to suit all needs. For more information on QBE products and services please visit http://www.qbe.com.