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Debt Collection

Demands, field calls, legal action

Payment Management Services

Automated process, payment flexibility, white label reminders

Benefits

As part of the QBE Insurance Group, Austral has access to numerous resources, whether they be technology, training or highly skilled personnel.  QBE Insurance Group is one of the world's top 20 general insurance and reinsurance companies.

Our debt collection and payment management platform is available 24 hours a day, 7 days a week and has been designed to meet the evolving needs of our clients.

We measure client satisfaction levels on a regular basis using the Net Promoter Score (NPS) concept to ensure the highest possible service levels are maintained.

Our accreditation to ISO 9001:2008 ensures that our processes are continually updated to meet all regulatory standards.

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